Feedback
Crescent Dental Care welcomes suggestions, queries, comments, concerns, compliments and complaints and are really keen to hear from you. Telling us what you think about your experience with us are important ways of receiving feedback to help us to improve the services we provide and share good practice where we do things well.
If you have had a really positive experience with us or that we have met or exceeded your expectations, our team would love to receive and share your compliments and praises.
We would greatly appreciate you taking your time by leaving your feedback about your recent experience of our services.
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What Our Patients Say
Excellent dentist with friendly and professional staff. The reception staff are extremely welcoming, as well as the dentists and dental nurses. I've always found that you receive clear information, advice and all options are explored.
Dean.B - Feb 2020
Excellent care given at short notice- the surgery fitted me in on the day which was a relief. From reception to nursing staff and my dentist I received excellent treatment- really professional. Can’t thank everyone at Crescent dental enough
Karen.A - Feb 2021
I've just moved to this area and found this to be a fantastic dental practice. All the staff are very friendly and welcoming. I've received great care from the Dentist and nurse I saw. Everything was explained to me clearly and they made sure I was happy before proceeding with any treatment.
Christopher.T - Nov 2019
Much praise and gratitude must go to Mr Lalli and his team for the professional dental care I have recently received. From booking the appointment with Karen, undergoing the treatment administered by Mr Lalli & Brooke to the satisfaction of the end result, yet again I am very appreciative of the high standard of personal care. Thank you so much
Rod.M - Jan 2021
Karen - the practice manager went above and beyond today, I couldn’t be more grateful! Thank you!
Laura.E - Feb 2021
Excellent service brilliant people polite and friendly
Carol.B - Feb 2021
Had a filling this morning, safety to myself from the staff was excellent from entering until leaving the surgery. Everyone at the surgery were very friendly and helpful.
Janet.I - Feb 2021
Having been registered at the crescent for 30+ years, I cannot praise them highly enough , all the staff are very friendly and professional recently lost a bridge and they managed to replace and refit a new one in under a week , I am very happy with there service
Mark.W - Feb 2021
As usual, thanks to Dr Lalli and his staff for what can be a stressful visit to the dentist , was made to feel quite relaxed and safe with the precautions they have put in place during these worrying times. Thank You & Stay Safe.
Ian.M - Feb 2021
Went for my treatment in corona times. The place was immaculate... strictly appointment based. Very efficient and soft spoken staff and the Dentist. Fair and reasonable rates with high quality work. Many thanks
Manju.C - March 2021
Don’t know where to start. I honestly can’t thank Mr Lalli enough. He’s given me confidence I’ve never had in my life. After being pushed from pillar to post numerous times, I just accepted that I couldn’t get help. He has fully restored my smile and my happiness. Amazing dentist and truly incredible staff. Can’t thank him and Brooke enough.
Laura.S - March 2021
Absolutely fabulous service, I’m usually a nervous patient but even with Covid I was made to feel relaxed and taken care of. No messing around with booking of appointments, from start to finish Karen at reception explains everything. Her customer service is extremely attentive. No messing about with appointments schedule either, booked straight and by Karen and I was sent a text and email reminder 48 hours before my appointment! Jane, my dentist explained everything and was really reassuring and positive about my future treatment needed. Fab service all round. Thank you
Danielle.B - March 2021
Only been with this practice for about a year, may I say its been amazing. From the receptionist to the dental nurse to the dentist they all make it a very pleasant place to be. They put me totally at ease I'm usually terrified of the dentist but I've been put totally at ease on my last four visits two more to go until treatment is finished.